Tuesday - April 13, 2021 Status
Our Portland store is OPEN for in-store shopping,
-- MASKS ARE REQUIRED while shopping in store --
Please follow the CDC and Social Distancing Guidelines
Use Hand Sanitizer upon entry
P O R T L A N D
Temporary Store Hours
IN-STORE and CURBSIDE: Monday - Friday, 9am - 5pm
** For Delivery or Curbside orders **
Please Call in Your Order at least 1 hour in advance -
BUT online orders do need more time.
-- Closed on Saturdays UNTIL FURTHER NOTICE --
Curbside Pickup/Shipping Recommended
You may place orders for PORTLAND directly via
email at: firstname.lastname@example.org
FOR IN-STORE SHOPPING
Please follow the CDC guidelines and if you are sick,
Please stay home or use the curbside pick up option.
Please use curbside services if
1. If you are dropping off firing
2. If you are picking up firing
3. If you know exactly what you want and can pre-order over the phone
4. If you have a long list of materials that need to be pulled
5. If you are ordering over 500# of clay
Curbside pickup orders need to be CALLED AHEAD OF TIME or placed via web
so that we can have everything pulled, processed and ready for you.
Portland Phone #: 503-283-1353
Eugene phone #: 541-338-7654
If you need to shop in store:
* You must wear a mask at all times
(employees will also be required to wear masks)
* Use hand sanitizer upon entry (and as needed)
* Follow CDC social distancing (standing 6 feet apart at all times)
* Shop in groups of 2 or alone (no families/children/animals temporarily)
* Follow all signs in store and check out procedures
* The library is closed temporarily
* There is one bathroom for customer use, please wash your hands after using.
* If you have a long list of materials and/or quantities of clay over 500#
AND need to shop in store - please call these items in ahead of so we can have
time to pull them and get them ready for you
There will be disposable masks available for purchase for $1.00
if you do not have one and need to shop in store
otherwise, you must use curbside pick up.
E U G E N E
Temporary Store Hours
IN-STORE: Tuesday - Saturday, 11am - 3pm
But we STRONGLY recommend Curbside!!
CURBSIDE: Tuesday - Saturday, 10am - 4pm
Please call if you have any questions
You may place orders for EUGENE directly via
Delivery orders will work similar to our current delivery policy. Please call to place your order. We will need time to process and pull your order. Once the order is prepared our driver or store manager will make contact with you to give you a drop off window. This is a great time for any special instructions about your specific drop off situation. We will NOT be entering your home or studio. Clay and supplies will be dropped off outside near your front door, garage door, or mail box.
Online and Curbside Pickup Orders
Online orders are still being processed as usual.
*For curbside pick up, please mention in the public comments section "curbside pick up" with the time you plan to be here. We need at least 4 hours notice if placing an online order for curbside pick up to be able to process, pull and have your order ready for you.*
Don't live in the local Portland or Eugene area? We are still able to ship all products to you!! You may place your order online or over the phone and we will do our best to get your product out to you as soon as possible.
Helpful hint: We are able to ship 50# of clay in a large priority box!
Our custom firing schedule is continuing as normal at both Portland & Eugene stores! If you need to drop off your firing, please call ahead and let us know you are planning to drop off. You will need to know the clay body that you are using. If you are picking up your piece, please call us with your credit card so that we can process payment and have your firing ready to bring out when you arrive. If you have any questions about this procedure, please call.
Portland: 503-283-1353 -- or -- Eugene: 541-338-7654